Division of Superior Group of Companies
Division of Superior Group of Companies
Our expertise gives us a unique perspective on what it takes to thrive. We’ve acquired profound industry knowledge that fuels growth.
Our expertise gives us a unique perspective on what it takes to thrive. We’ve acquired profound industry knowledge that fuels growth.
Our clients rely on The Office Gurus to deliver measurable improvements in customer experience, sales performance, operational efficiency, and compliance. Explore how our nearshore and offshore teams, technology-enabled solutions, and data-driven Guru approach help companies across industries achieve scalable, repeatable success.
A leading malpractice law firm partnered with TOG to improve the efficiency of its medical record retrieval process. With a dedicated Belize-based team and an optimized multichannel communication workflow, TOG reduced turnaround times, enhanced compliance, and strengthened client trust.
A dental practice group with 600+ offices across 21 states partnered with TOG to improve patient scheduling and support. Growing from 15 to 120 agents across Belize and El Salvador after outperforming the incumbent vendor, TOG delivered HIPAA-compliant training, tech integration, and leadership development. Results included a 33% reduction in
Partnering with a national HVAC and plumbing leader, TOG managed 1,500+ daily web-generated leads through a dedicated outbound appointment-setting team. With five-minute follow-up speed and seamless scheduling across 70+ markets, the program achieved a 48% lead-to-appointment conversion rate and rapid account expansion.
Partner with us to drive growth. Start your journey with our AI Call Center Solutions today and revolutionize your customer experience.