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Insights & Resources

Our expertise gives us a unique perspective on what it takes to thrive. We’ve acquired profound industry knowledge that fuels growth.

Discover our approach and how we can benefit your business.

Insights/Resources

Our expertise gives us a unique perspective on what it takes to thrive. We’ve acquired profound industry knowledge that fuels growth.

How Leading Brands Scale with The Office Gurus

Our clients rely on The Office Gurus to deliver measurable improvements in customer experience, sales performance, operational efficiency, and compliance. Explore how our nearshore and offshore teams, technology-enabled solutions, and data-driven Guru approach help companies across industries achieve scalable, repeatable success.

Latest posts

Aug 13, 2023

In 2006, the five major payment processors developed an industry-wide standard. The Payment Card Industry Data Security Standard (PSI-DSS) is a voluntary system guided by 12 tenants designed to incorporate both high technology and common sense into best practices. If your business handles payment transactions over the phone, working with

Jul 29, 2023

Although the terms ‘contact center’ and ‘call center’ seem synonymous, there are some key differences between the two. A contact center is a hub for managing customer communications and customer service across multiple channels, including phone, email, live chat and social media. Customer-facing teams use a contact center software as

May 31, 2023

Outsourcing Your Customer Service – The Office Gurus & SUBTA Outsourcing your customer service can be a game changer for subscription businesses. Customer service can be a drain on staff and a missed opportunity for the business. Outsourcing it can alleviate the headache of managing your customer service directly and

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